![]() ![]() In the Get Help app, type Troubleshoot BSOD error.įollow the guided walkthrough in the Get Help app. Check if your drivers are compatible Right-click the Start icon, then select Device Manager. The laptop screen is pixelated issue will be fixed afterward. Then post the link here to the zip file, so we can take a look for you. etc.), then choose to share those and get a share link. Upload the zip file to the Cloud (OneDrive, DropBox. Or by going to Settings->System->About and clicking Advanced. Navigate to C:\Windows\Minidump Copy any minidump files onto your Desktop, then zip those up. You can get there by typing sysdm.cpl into the Windows search box. Click Display resolution and choose your resolution. Navigate to the System Properties Control Panel menu. You can try : To restart your graphics driver at any time, just press Win+Ctrl+Shift+B: the screen flickers, there's a beep, and everything is back to normal immediately. If none of those steps help to resolve your Blue Screen error, please try the Blue Screen Troubleshooter in the Get Help app: Press Windows + I to open Settings, then go to Display on the left. You can also try getting the latest updates with Windows Update, help from other sources, or restoring Windows to an earlier point in time. For more info, see Start your PC in safe mode in Windows. On the next screen, search for the KB number and click on the uninstall button. If you're having trouble restarting, you can start your PC in safe mode. To uninstall the update, open Control Panel > Uninstall a program > View installed updates. If you added new hardware to your PC before the Blue Screen error, shut down your PC, remove the hardware, and try restarting. These errors can be caused by both hardware and software issues. You might see a message that says, "Windows has been shut down to prevent damage to your computer" or a similar message. Blue Screen errors (also sometimes called black screen errors or STOP code errors) can occur if a serious problem causes Windows to shut down or restart unexpectedly.
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